flogas_outsource

Case Study

Flogas Ireland

Outsource Support Customer

INDUSTRY

Energy

COMPANY SIZE

Large

SERVICES

Security | Pest Control | Cleaning | Ground Maintenance

Flogas Ireland, a DCC Business, is a leading supplier of Liquefied Petroleum Gas (LPG) & Natural Gas in both Ireland and Britain. Employing 190 people, Flogas services a diverse range of market sectors and applications including the industrial, commercial, domestic, catering, agricultural and automotive markets.

CLIENT BRIEF

Outsource Support has been appointed to provide complete soft facilities services to our Head office in Drogheda, Co.Louth.

The contract will see Outsource Support deliver cleaning and associated soft services to all floors of our highly sustainable ‘Grade A’ office accommodation.

Outsource Support was awarded the contract due to its focus on a “we can, we do” approach across all service lines and the company’s experience in providing soft services to similar prestigious office environments. The Flogas building will benefit from its close proximity to the Outsource Support National support office location in Drogheda, Co. Louth.

soft services partnership

SOLUTION

  • Daily office cleaning
  • On-site Caretaker
  • Industrial cleaning
  • Periodic deep cleans
  • Environmental pest control
  • Hi Level window cleaning
  • Janitorial supplies and washroom
  • Complete Facility Management

RESULTS

Flogas and Outsource Support strive to achieve top standards for staff and visitors alike. Flogas receive a high footfall of visitors from across a wide spectrum of the business world and place a great emphasis on creating a pleasant environment and a positive image.

Outsource Support and Flogas’s successful partnership is based on a similar ethos. Outsource Support is completely committed to their ‘We Can, We Do’ approach on site to ensure a high-quality service that will add real value for the clients, while Flogas believes in “happy staff, happy customers, happy suppliers.”

Communication is key with the Outsource Support team. They feel part of our business and our staff know them by name. They listen and are flexible. No need to ever ask a second time. And if they’ve got any problems, they are completely transparent and will let me know straight away.

Jenny Maher, HR Manager, Flogas, Ireland

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